ADVANCE ORDERING: PLEASE ALLOW THE FOLLOWING TIME FRAMES FOR BOOKINGS:
CUPCAKES - ORDERS PLACED BY NOON ARE AVAILABLE NEXT DAY UNLESS ADVISED
CUSTOM CAKES - PLEASE REQUEST QUOTE & BOOK YOUR ORDER 2-3 WEEKS IN ADVANCE IF AT ALL POSSIBLE (IF AVAILABILITY ALLOWS, YOUR ORDER REQUEST WILL BE CONSIDERED WITH LESS ADVANCE NOTICE).
REQUEST FOR QUOTE: PLEASE FILL OUT THE ORDER FORM ON THIS PAGE COMPLETELY, WITH AS MUCH INFORMATION AS YOU CAN GIVE, AND ALLOW 24-48 HOURS FOR A RESPONSE. UPON YOUR ACCEPTANCE OF THE QUOTE, AN INVOICE WILL BE SENT TO YOU, WHICH REQUIRES PAYMENT WITHIN 24 HOURS.
CONFIRMED/BOOKED ORDERS: NO ORDER IS CONFIRMED OR CONSIDERED BOOKED UNTIL A BOOKING FEE OR FULL PAYMENT IS MADE AS PER BELOW GUIDELINES.
A 50% non-refundable Booking Fee is required to secure all orders and will be applied to the remaining balance of the order. Balance in full is required to be paid no later than 7 days prior to pickup/delivery date. Any changes to an order must be made no later than 7 days prior to pickup/delivery date and is subject to additional charges depending on change being requested. Order cancellation requests must be directed to Cupcaken' Around's Email address: firstname.lastname@example.org no later than 7 days prior to pickup/delivery date and refunds will be granted less any Booking Fees paid and any funds that were used to purchase supplies for your order. Your payment of the invoice indicates you agree to all the terms and conditions listed.
WE APOLOGIZE, BUT WE DO NOT ACCEPT "PAYMENT UPON DELIVERY" ORDERS. PLEASE UNDERSTAND THAT WE PUT HOURS INTO PRODUCING ALL OUR BAKED GOODS AND PRODUCTS, AND CAN'T RISK NO-SHOWS AND UNPAID, LAST-MINUTE CANCELLATIONS.
CAKE TASTINGS: ARE OFFERED FOR WEDDINGS ONLY WITH A MINIMUM ORDER OF $300. TASTING PACKAGES REQUIRE ADVANCE NOTICE. THE PACKAGE ACCOMMODATES UP TO 3 PEOPLE AND CONSISTS OF THREE FLAVORS OF CAKE, BUTTERCREAM, AND FILLINGS (IF DESIRED) FOR A NON-REFUNDABLE FEE OF $50. DELIVERY WITHIN A 20 MILE RADIUS FROM OUR LOCATION IS INCLUDED, ALLOWING YOU TO ENJOY THE TASTING PACKAGE AT YOUR LEISURE AND CONVENIENCE. IF AN ORDER IS PLACED FOR A WEDDING CAKE/DESSERT TABLE, AND DEPOSIT IS PAID WITHIN ONE WEEK OF TASTING, THE COST OF THE TASTING WILL BE CREDITED TOWARD THE BALANCE OF THE ORDER.
FOR ORDERS BEING PICKED UP, WE ARE NOT RESPONSIBLE FOR DAMAGE TO CAKES ONCE THEY LEAVE OUR HANDS. THEREFORE, WE STRONGLY SUGGEST THE DELIVERY OPTION FOR TIERED CAKES. THE COST WILL BE THE STANDARD DELIVERY FEE BASED ON THE DISTANCE TRAVELED PLUS A $25 HANDLING FEE FOR ALL TIERED CAKES.
STANDARD DELIVERY FEE: WE ARE LOCATED IN THE STEELE CREEK AREA FOR ORDERS BEING PICKED UP. HOWEVER, IF DELIVERY IS REQUESTED, THE FEE WILL BE ADDED TO THE TOTAL AMOUNT OF YOUR ORDER. PLEASE UNDERSTAND THAT DELIVERY REQUIRES TIME, A VEHICLE, AND FUEL; THEREFORE, UNLESS BEING PICKED UP, ALL ORDERS ARE SUBJECT TO THE FOLLOWING DELIVERY FEES:
UNDER 10 MILES - $5
11 TO 20 MILES - $10
21 TO 30 MILES - $15
FURTHER DISTANCES WILL REQUIRE A QUOTE BASED ON MILES AND TIME SPENT TRAVELING